Overview
What is Truework?
Zethos (Truework) headquartered in San Francisco provides automated employment or income verification and management of sensitive information through a web application, or through the Truework API that integrates directly into workflows, helping to speed the background check process. And mortgage…
Truework: Truly Inspirational Income and Verification software
Truework is saving time and sanity!
Truework Saves Time and Money
Pricing
What is Truework?
Zethos (Truework) headquartered in San Francisco provides automated employment or income verification and management of sensitive information through a web application, or through the Truework API that integrates directly into workflows, helping to speed the background check process. And mortgage…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Tech Details
What is Truework?
Truework Video
Truework Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Reviews and Ratings
(4)Community Insights
- Pros
- Cons
- Recommendations
Time-saving solution: Users appreciate that Truework saves a lot of time for both management and employees in the HR department. Some users have mentioned that it has saved them hours of work each week, allowing them to focus on more important HR issues. Others have specifically highlighted that Truework reduces the process of employment verification to just an hour a month, making it a valuable time-saving tool.
Easy and straightforward process: The process of using Truework is described as very easy and straightforward by multiple reviewers. They mention that the platform is well-organized and intuitive, making it simple for both HR professionals and employees to navigate. One user even mentions how pleasantly surprised they were by how easy and well-organized the platform was compared to their initial expectations.
Fast and seamless employment verifications: Users praise Truework for its fast and seamless process of completing employment verifications. They appreciate features like fillable forms, direct information requests, and automated email notifications which streamline the verification process. Reviewers highlight that Truework eliminates the need for printing, scanning or faxing documents, saving them time and effort in completing verifications online.
Difficulty in Finding Company Name: Some users have mentioned facing challenges when trying to locate the company name during their search on Truework. They have expressed that it can be difficult and time-consuming, often requiring them to provide links themselves.
Limited Integration with Zenefits: A number of users have reported experiencing difficulties when syncing new employees between Truework and Zenefits. They have expressed a desire for better integration between these two platforms, highlighting the need for smoother data transfer and synchronization.
Security Concerns: The security of Truework's network has been a concern raised by some users. They worry about the potential leakage or exposure of sensitive information, emphasizing the importance of robust security measures to protect confidential data.
Users recommend Truework for the following reasons:
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Streamlining verifications of employment: Many users recommend Truework for its ability to streamline and simplify the process of verifying employment. This feature is especially beneficial to HR departments and professionals who are responsible for handling voluminous verification requests.
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Time-saving tool: Users appreciate that Truework saves them time and energy by automating the verification process. With Truework, organizations can optimize their productivity and efficiency, enabling them to focus on other important tasks.
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Fast and easy employment verifications: Truework is recommended for companies in need of fast and easy employment verifications. Users find the platform efficient in providing accurate employment information promptly, which is particularly useful in a fast-paced business world with low mortgage rates.
It's important to note that while many users find Truework valuable, some advise against using it. It's crucial for prospective customers to understand the platform's business model and consider establishing a solid foundation with the customer care team to ensure a positive experience.
Additionally, one user mentioned receiving a good deal from Truework as a new customer and highlights their willingness to negotiate and deliver good service.
Attribute Ratings
Reviews
(1-3 of 3)Truework: Truly Inspirational Income and Verification software
- It helps with Background verification in the US market.
- It helps with Income verification in this market.
- It helps in building customer relationship.
- It helps in reducing candidate duplicity.
- Customer Support management could be improved.
- Video advisory or consultation could be added as a feature.
- Verification from original data source.
- API integration provides easy tech support.
- Connected work-streams of various softwares like instant and smart outreach.
- It has a positive impact on business by quick hiring.
- It has a positive impact on quick verification process.
- Integrated with HR portals like Gusto and Zenefits.
Truework is saving time and sanity!
- Turnaround time
- The extra associate authorization step
- The ability to edit and create new letter templates specific to our business needs
- Our reps can be hard to contact. The general support email is great, but we have had a hard time contacting specific people when it's not a Support related matter.
- The look of the self-generated letters could be better - we'd love the ability to upload our Company letterhead and have that be used for consistency and branding.
- turnaround time
- accuracy
- time saved on our end
- We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities.
- In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters.
- In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours.
Truework Saves Time and Money
- The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
- We spent very little time in integrating with them.
- We were able to integrate using the available resources and did not need to create complex reports.
- Truework was not able to set up a file feed with our HRIS system. The project was very expensive when we worked with our system vendor.
- We are sharing files via SFTP but, all files are not view able after uploading.
- We have outsourced our administrative work but the system is not fully automated. We do need to transfer files via SFTP a couple of times every week.
We are happy with their services. But, it would be nice to automate the file transfer process with Truework. There are limited employees in HR with unlimited access. We have set up internal reminders and are working as a tag team to share files with Truework.
- There are huge savings in terms of cost by outsourcing the verification process.
- There is also saving in terms of time and allocating resources for strategic projects.
- The employees are happy as there is a customized channel to request for verification. Earlier this process was being managed via emails.